Privacy Policy
We do not sell your personal information. We do not store full card numbers. This document explains exactly how we collect, use, and protect your data.
Introduction
Cre8tive Labs LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit cre8tivelabs.com or make a purchase from us.
Information We Collect
Information You Provide Directly
When you create an account, place an order, or contact us, we may collect: full name, email address, shipping and billing address, phone number, payment information (processed by our third-party payment processor — we do not store full card numbers), account credentials, research affiliation, and communications you send us.
Information Collected Automatically
When you visit our website, we automatically collect: IP address, browser type and version, device type and operating system, pages visited, referring URL, and cookie identifiers.
Information from Third Parties
We may receive information from payment processors, analytics providers, and advertising platforms.
How We Use Your Information
We use your information to: process and fulfill orders; communicate about orders and support; send transactional and marketing emails; improve our website and products; detect and prevent fraud; comply with legal obligations; and enforce our Terms & Conditions.
Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your session and shopping cart, analyze traffic, deliver advertising, and support email marketing.
You may disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
Sharing of Your Information
We do not sell your personal information. We may share it with:
- Payment processors to securely process transactions
- Shipping carriers to fulfill and deliver orders
- Analytics providers for performance analysis
- Email marketing platforms for communications
- Advertising platforms for retargeting and conversion tracking
- Legal and compliance parties if required by law or to protect our rights
- Business successors in the event of a merger or acquisition
Data Retention & Security
Data Retention
We retain your information as long as necessary to maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement commercially reasonable technical and organizational measures to protect your data, including SSL/TLS encryption.
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us immediately.
Your Rights and Choices
You may have the right to access, correct, delete, or receive a copy of your personal information, opt out of marketing, and restrict certain processing. Contact us at privacy@cre8tivelabs.com to exercise these rights.
California Privacy Rights (CCPA)
California residents have additional rights under CCPA, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale.
We do not sell personal information. Contact privacy@cre8tivelabs.com for CCPA requests.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.
Cre8tive Labs LLC
Port Saint Lucie, FL
Email: privacy@cre8tivelabs.com
Website: cre8tivelabs.com
